ThinkFaculty

Business Consultants, Trainers and Professional Services Company

Author : Zyma Arsalan

Customer Relationship Management Case Study

Customer relationship management (CRM)  is basically defined as the processes and procedures that create a financial and customer centric value system. All fields of study uses customer relationship management. Different industries and segments of the market use customer relationship management tools. For instance, banks and financial institutions use CRM databases. This makes complete sense. In […]

9 Qualities of a Good Leader Changing the World Today

Leading a group of people takes heart. Certain qualities make you a great leader. You might be on the first train to nowhere. Leadership is all changing the world inside out. So let’s begin our journey in search of the top qualities that make a great leader. Leadership qualities that drive excellence and have built […]

11 Useful Project Management Tools

Projects require that you are up-to-date with the latest project management tools. So let us share with you our experiences. There is a huge variety of project management applications and tools out there. And we are here to list down the top 11 useful project management tools. These tools make a difference in your performance and […]

Top Advantages and Disadvantages of Solar Energy

There are several advantages and disadvantages of solar energy.   Advantages of Solar Energy Let’s begin by discussing the main advantages of solar energy in Pakistan: Intensive energy supply – Solar power is one of the commodities that tend to never run out. Clean and Safe – unlike other resources that create waste, solar power […]

Top 20 frequently asked questions on PMP Exam

Frequently asked questions on PMP examination is a much talked discussion. Pursuing one of the most coveted certifications in the market today is an achievement and road you want to cross. Join over 400,000 and plus professionals leading this perspective. Here are the main questions that we professionals ask us in our seminars:   FAQ […]

7 Critical Reasons why There is Always going to be a Need for Software Project Management Processes

Is there really a need for software project management and its relevant processes? This is a question that we get a bit too often in our seminars, speeches, conferences and even trainings. Many software engineers tend to believe that there is a myth behind practicing and implementing practices. These are the engineers that believe that […]

7 Benefits of ITIL that Companies can take Advantage of

Companies benefit from ITIL knowledge. There are two types of benefits. Firstly, ITIL benefits the professionals who pass the exam. Secondly, companies benefit from certified ITIL experts. Benefits of ITIL training is different from the main benefits of ITIL certification. You can maximize benefits by taking ITIL training! ITIL is a framework of IT services, […]

Cracking The Customer Centricity Code

Customer Centric Service Code is a revolutionary by-product of customer engagement and bottom line revenue increase. Best University professors are talking about it day and day it. Companies are driving training divisions to develop new customer-centric strategies. For the last 10 years, various organisations have been using this nomenclature. Customer centricity or customer-centric business strategy […]

7 Killer Social Media Marketing Campaigns Ideas to Boost your Site!

Looking for ideas to build a strong, robust and powerful social marketing campaign? Need help in sorting out the best possible means of launching your social media campaign? Running out of ideas for your social media marketing campaigns?   So you are finally at the starting line of our social media! Must be excited and […]

Apply these 13 Critical Call Center Customer Service Tips to Build Customer Excellence

Customer service has many different forms of and flavors. It is known as service from a customer perspective. Customer service can also be labelled as a valued quality attribute. However, you label the customer service nomenclature, it is a by-product of processes and people. Here we are going to outline the main points of customer […]

9 Must Read Exam Books Recommended by Experts and PMP Trainers

You are preparing to take the Project Management Examination? Here are the top 6 recommended pmp exam books recommended by our experts and certified trainers! What is important to know that each person is different in terms of their comprehension and concept creation. These books will go a long way in terms of building your […]

Customer Service Training for Beaconhouse School Systems

Customer Service Skills Training was conducted by ThinkFaculty Company. The number 1 training institute  is proud to be chosen as the premier trainers to teach the leading school system in Pakistan regarding quality customer service skills. The main objective was to improve how new admissions are done and enhance value to the bottom line. We […]

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