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Pakistan Medical Dilemma

Pakistan healthcare management is in a perplexed situation. And the healthcare dilemma is no exception. However, there are two major medical dilemma challenges. Let us discuss each one separately. Availability of Health Care experts Health Care Training   Availability of Health Care Experts Hundreds of private hospitals are assuming wrong. They believe private healthcare industry is […]

What is ITIL Certification?

ITIL is an abbreviation for IT Infrastructure Library. Indeed, ITIL is a framework of best IT practices. What is ITIL Certification? Central Computer and Telecommunications Agency (CCTA) developed it. Earlier, lack of standard operating procedures drove the requirement. CCTA was later named Office of Government Commerce (OGC). In fact, they are current custodians. In the […]

How to Pass ITIL V3 Certification Examination in Pakistan!

ITIL is an international certification that is not only accepted in Pakistan but is recognized as one of the most critical and rewarding information technology certifications out there in the market till date. ITIL V3 Certification revolves around certifying yourself against best practices in service delivery in reference to Information Technology.   How do you […]

Customer Service Training for Beaconhouse School Systems

Customer Service Skills Training was conducted by ThinkFaculty Company. The number 1 training institute  is proud to be chosen as the premier trainers to teach the leading school system in Pakistan regarding quality customer service skills. The main objective was to improve how new admissions are done and enhance value to the bottom line. We […]

Cracking The Customer Centricity Code

Customer Centric Service Code is a revolutionary by-product of customer engagement and bottom line revenue increase. Best University professors are talking about it day and day it. Companies are driving training divisions to develop new customer-centric strategies. For the last 10 years, various organisations have been using this nomenclature. Customer centricity or customer-centric business strategy […]

7 Critical Reasons why There is Always going to be a Need for Software Project Management Processes

Is there really a need for software project management and its relevant processes? This is a question that we get a bit too often in our seminars, speeches, conferences and even trainings. Many software engineers tend to believe that there is a myth behind practicing and implementing practices. These are the engineers that believe that […]

Leadership Empowerment – Training and Development Need

Leadership Empowerment is the true need of training and development in Pakistan. One of the major issues facing the leadership in Pakistan is the empowerment issue. People tend to become prone to dictate the vision and the goals, and believe that the people will conquer based upon their own agendas. However, that never holds true. This […]

Software Project Management

Software Project Management (SPM) is a subset of the project management module. It is the art and science of planning, monitoring and executing software projects. SPM is a standard and best practices in the IT software development framework. Therefore, delivery of timely projects require applications, procedures and documentation. Calculating steps, modules and phases close out […]

Complete List of Call Center Interview Questions and Answers – Ace the Job Interview

Preparing for a call center job? Want to know the complete list of call center interview questions and answers? What are the common questions asked in an interview for a call center agent? This article states all the interview questions and answers for customer service representative job. The call center job market in Asia has […]

13 Incredibly Easy How to Improve Customer Service in Retail Tips

Retail business is a totally different ball game. Customer service in retail has its own dimensions and perspectives. Here are 7 incredible easy to implement and execute how to improve customer service tips in retail by leading customer service experts. How to improve customer service in retail? This is the question being answered. Let us […]

How to Get Call Center Jobs for Intermediate Students in Lahore

If you’ve recently done your intermediate from any institute in Lahore and looking for a job in the call center space, then you have come to the right place. Here we are going to provide an update on the call center industry in Lahore and provide tips on how to get call center jobs for intermediate […]

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