Business Consultants, Trainers and Professional Services Company
Becoming a project manager is one thing. And finding a job that actually meets your expectations is another. Many of times very successful project managers simply failed interview tests. You realize that the objective of any project manager is to get their dream project management job. If you’ve completed your PMP certification, then eventually you […]
Practical core project management is always about practicality, simplicity and flawless execution. There is no other formula to success. Project Management Steps are clearly defined in all the PMP books. Objective is that you as a project manager need to take people along the journey. So many of them won’t have the experience and the […]
Pakistan is an under-developed country. And limited to the number of markets. Jobs are scarce. Banking, textile and technology are main markets. How is the leadership in these industries? What is the role of leadership in an organization? That is the million dollar question. Leadership plays a very important role in an organization. Leaders help […]
Dear Pakistan, With special permission, I am allowed to print a wonderful poem that has recently been written by a known poet. We really liked it and wanted to publish it. Poem – Imran Khan – Candle in the Dark Dear Imran Khan, This poem is dedicated to you. Irrespective of the outcome […]
The children of Pakistan are the assets for the future. The health of every single Pakistani child is the responsibility and concern of every citizen of Pakistan. There are no two questions about this. Specifically, when we live in an atmosphere of garbage, pollution, dust and poor health conditions. Majority of the time, the mothers […]
As children and even as grownups, we often forget that our mothers are just humans who can fall down and get injured. In Pakistan, there is an alarming situation at hand. Poor health conditions, lack of resources and social norms causes women of all ages to stop worrying about themselves. Think about it. You need […]
ITIL Foundation Examination Certification is one of the most coveted and critical Information Technology frameworks. Passing ITIL foundation Exam is not that difficult. ITIL Foundation exam is all about a certain level of engagement and knowing the right techniques. Passing the ITIL foundation exam requires strategy. Let’s give you 5 important techniques and ITIL study […]
Customer Care! Customer Care is what you learn from a broken faucet. How do you really calculate and evaluate good customer care? What is excellent customer care? We have been in the business of customer care training for over a decade. We keep on teaching hundreds and thousands of individuals, organizations, and large organizations about […]
ITIL is an international certification that is not only accepted in Pakistan but is recognized as one of the most critical and rewarding information technology certifications out there in the market till date. ITIL V3 Certification revolves around certifying yourself against best practices in service delivery in reference to Information Technology. How do you […]
It is alarming to see the total number of fat people roaming in Pakistan. Obesity in Pakistan is now at alarming levels. Is it not a weird site to see? I have seen these sites while living abroad but now see it as a normal incident. That is scary and sad. In fact, this condition […]
ITIL is an abbreviation for IT Infrastructure Library. Indeed, ITIL is a framework of best IT practices. What is ITIL Certification? Central Computer and Telecommunications Agency (CCTA) developed it. Earlier, lack of standard operating procedures drove the requirement. CCTA was later named Office of Government Commerce (OGC). In fact, they are current custodians. In the […]
Customer Experience Management is part of the entire customer life cycle life solution. Twitter drives Customer Experience Management. Customer Experience Management is all about a precise, accurate and focused approach to customer service and customer project delivery. Twitter does a great job in fine-tuning the value add. And provides a defined path to explore new opportunities […]
Scope of Public Health in Pakistan is increasing. This is due to the ongoing health aliments. More people need healthcare. And quality health care. Public health care scope in Pakistan is adding more jobs in the market. Rural areas are getting more hospitals. Diseases are increasing. Pakistan needs researches. Additionally, the market requires public health […]
Customer Retention is a direct outcome of any customer care system or relationship management tool. Acquiring new customers has always been expensive. It is much easier to keep a customer satisfied. Do companies around the world really value and keep customers? Typically, irate customers simply go off track and it is too late to get […]
Customer Centricity is king. There is no other substitute to customer service excellence. Customer Centricity is all about life cycle management, customer focus and customer commitment. All definitions talk about its impact. However, it spans a deeper model. In our experience, customer centricity is about proactive engagement. Meeting and exceeding needs and demands of customers. […]
