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The call center industry is booming. Pakistan call center business is growing in terms of skills and sales. Technology is a standard across the board. Call Center campaigns from Pakistan are exponentially increasing. The industry is reaching new heights in terms of revenues and opportunities. History of Call Center Campaigns USA, Canada, and Europe […]
Looking for the best call center questions and answers for first timers in Pakistan? This article is a detailed list of all the call center interview questions and answers for first timers. Recently graduated? Looking for a job? Call Center industry is calling you for an interview. A bit scared? Panicking? What questions will be […]
Customer Service Skills Training was conducted by ThinkFaculty Company. The number 1 training institute is proud to be chosen as the premier trainers to teach the leading school system in Pakistan regarding quality customer service skills. The main objective was to improve how new admissions are done and enhance value to the bottom line. We […]
Why do you want to work at a call center is a common question that is asked during interviews. Be prepared. It might seem like a generic question. And perhaps it is. However, many get it wrong. And this is where every thing goes wrong. You need to be well-prepared. You need to know the […]
Preparing for a call center job? Want to know the complete list of call center interview questions and answers? What are the common questions asked in an interview for a call center agent? This article states all the interview questions and answers for customer service representative job. The call center job market in Asia has […]
Practical core project management is always about practicality, simplicity and flawless execution. There is no other formula to success. Project Management Steps are clearly defined in all the PMP books. Objective is that you as a project manager need to take people along the journey. So many of them won’t have the experience and the […]
Customer service has many different forms of and flavors. It is known as service from a customer perspective. Customer service can also be labelled as a valued quality attribute. However, you label the customer service nomenclature, it is a by-product of processes and people. Here we are going to outline the main points of customer […]
Customer Care! Customer Care is what you learn from a broken faucet. How do you really calculate and evaluate good customer care? What is excellent customer care? We have been in the business of customer care training for over a decade. We keep on teaching hundreds and thousands of individuals, organizations, and large organizations about […]
