Business Consultants, Trainers and Professional Services Company
It is alarming to see the total number of fat people roaming in Pakistan. Obesity in Pakistan is now at alarming levels. Is it not a weird site to see? I have seen these sites while living abroad but now see it as a normal incident. That is scary and sad. In fact, this condition […]
ITIL is an abbreviation for IT Infrastructure Library. Indeed, ITIL is a framework of best IT practices. What is ITIL Certification? Central Computer and Telecommunications Agency (CCTA) developed it. Earlier, lack of standard operating procedures drove the requirement. CCTA was later named Office of Government Commerce (OGC). In fact, they are current custodians. In the […]
Customer Experience Management is part of the entire customer life cycle life solution. Twitter drives Customer Experience Management. Customer Experience Management is all about a precise, accurate and focused approach to customer service and customer project delivery. Twitter does a great job in fine-tuning the value add. And provides a defined path to explore new opportunities […]
Scope of Public Health in Pakistan is increasing. This is due to the ongoing health aliments. More people need healthcare. And quality health care. Public health care scope in Pakistan is adding more jobs in the market. Rural areas are getting more hospitals. Diseases are increasing. Pakistan needs researches. Additionally, the market requires public health […]
Customer Retention is a direct outcome of any customer care system or relationship management tool. Acquiring new customers has always been expensive. It is much easier to keep a customer satisfied. Do companies around the world really value and keep customers? Typically, irate customers simply go off track and it is too late to get […]
Customer Centricity is king. There is no other substitute to customer service excellence. Customer Centricity is all about life cycle management, customer focus and customer commitment. All definitions talk about its impact. However, it spans a deeper model. In our experience, customer centricity is about proactive engagement. Meeting and exceeding needs and demands of customers. […]